The provided Supervisor PIN is Wrong. El pin de supervisor introducido es erroneo.
All Inclusive Drinks
If you want to know the drinks included in the All Inclusive Program, please click on the button View Menu.
Wristbands
Guests in All Inclusive service will be identified with colored bracelets, beside, it shall be necessary to show the hotel passport at the restaurants and bars.
It is not posible to enjoy tha AI programm without the wristband.
Credit
In order to charge your expenses during your stay on your room bill, it is necessary to open a credit line with your credit card or with cash deposit at the reception.
If you want to use the phone in your room, you have to open a credit first
Extras
All other services not mentioned in this All Inclusive (AI) Program are not part of the contracted meal board, and will be charged with the official published prices.
Consumptions
You are only allowed to order a drink per person at a time. It is not allowed to order several drinks at the same time. You have to finish your drink to order the next one.
Guests with half board
It is not allowed to order drinks for other guests of the hotel. If you want to invite another guest who does not have All Inclusive (AI) Programm, the items have to be paid as per price list.
The staff has instructions to charge the items if this occurs.
All Inclusive Service Hours
The AI Service ends every day at midnight and restarts the next morning with the breakfast service. On departure the service ends at 12:00 noon.
Others
The service hours are orientative and might be modified at any time. Foods and Beverages not included in this program have to be paid at the published prices.
Activities included in AI
Table Games
Daily and Nightly Entertainment program
Shows and nightly performances
Other services NOT included in The AI program
Rooms → Safety deposit box, telephone, room service
Entertainment and Sports → Slot machines and Internet corner
Other Services → Shop, hairdresser, Renting of vehicles, Laundry, Medical Service
Despacio Beauty Centre → (10:00 - 18:00)
Privilege Service → Ask for conditions at the reception.
Restaurants & Bars
Il Gran Cuore: à la carte Italian restaurant with live pizza oven. Exclusive service for dinners.
Restaurant Buffet LOS MECEYES: Our international Buffet, with a wide selection of products for all tastes. Dietetics, adapting to your needs, fresh bread and pastries, juices and natural smoothies, yogurt, fresh fruit, coffee and our infusion corner. Show cooking with a wide variety of products for breakfast.
Restaurant ASENSEN: Thematic restaurant "Food & Experience". A space where our guests, in addition to tasting a gastronomic menu with local touches, enjoy unique experiences where they wake up the five senses.
Openning hours : For information at the Guest Service Offic
Pool Bar SNACK “DRAGO”: Bar an table service. Wide selection of premium drinks, cocktails, shakes, smoothies included.
Coffee Shop MIKE’S COFFE: Wide selection of coffees and specialties, cold coffees, coktails with coffee, Maletadas and smoothies, chocolates, tea and infusions. Large selection of pastries and cakes.
Openning hours: 11.00-18.00
LOBBY Bar: You can enjoy your favorite drinks like: J.B., Bacardi, Smirnoff, Beefeater, Bombay Shaphire, Baileys, Vermouth, Carlos III and many others from the wide selection of premium drinks.
Openning hours AI: 17.00 – 24.00
TEIDE Bar: Bar an table service. Enjoy our evening entertainment program with Shows, Live Music, etc.
SUNSET CHILL-OUT Terrace: Delight in some amazing sunsets on our Sunset Chill-out terrace and let yourself go with the sounds of the waves, sax, percussion and enjoy your favorite drinks or cocktails.
Openning hours AI: 17.00 – 23.00
Bar Terraza SUNSET-BEACH : Relax in front of the ocean in our solarium with Jacuzzi while you enjoy a cocktail, a cocktail, or a rich selection of hot and cold snacks, salads, sandwiches, pasta, hamburgers, desserts, ice cream.